ShopKeep was founded in New York in 2008, as a cloud-based POS system. Around 23,000 small businesses use Shopkeep, most of which are coffee shops, grocery stores, bars and restaurants in Canada and the United States. Analysis and reporting, inventory, personnel, and customer management are provided via the web-based BackOffice. The dashboard smartphone app enables traders to monitor retail outlets remotely in real-time. ShopKeep is targeted towards three different vertical segments, according to a corporate representative: full-service restaurants and bars, retail, and fast service restaurants. In other words, it is targeted for organizations that often operate with seasonal or part-time support, and as a result of this need a clean user interface that is easy to understand. The store’s registered employees can accept receipts through the software system, email, in cash or credit, print, and keep track of stock from tablets or iPads alongside sales. However, as technology is cloud-based, managers can easily access the information from their own devices, even if they’re not situated in their shops. The supplier also offers hardware products, from receipt printers to bar code scanners for businesses that need more than just iPads.
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